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Returns and order support
If something in your order needs attention, you can request a return from your order page once it has been fulfilled.
Request a return
Open the private order link in your confirmation email or your account order history. Select the items, quantities, and reason. Our team can review the request and record received goods.
Eligibility, refund method, and timing depend on the final store policy. Contact the team for a decision before sending goods back.
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